Should an Ottawa resurfacing quote name the product used?

Yes, a resurfacing quote should name the product. Without it, you have no way to compare quotes, verify what was installed if something goes wrong, or hold the contractor to a specific specification.

A quote that names only "resurfacing" or "overlay" tells you almost nothing about what you are buying. Each product carries its own maker's instructions for preparation, temperature and curing. The Consumer Protection Act, 2002 says that if an agreement includes an estimate, the supplier shall not charge more than 10 per cent above it, but that protection only helps if the scope is defined clearly enough to measure against. A written contract is also required under the City of Ottawa's Hardscaping Contractor Licence rules, which have applied since March 1, 2026: the City's March 2026 news release says licensed contractors must provide written contracts. A vague scope undermines both protections.

Ask for the quote to include at minimum the product name, the minimum applied thickness, and the surface preparation method. You should also ask whether the existing surface will be tested for soundness before the product goes down, what the warranty covers and for how long, and whether the price includes any base repairs to cracks or spalled areas before resurfacing begins.

On the licensing side, we found no City statement that resurfacing a patio or walkway alone requires a hardscaping contractor licence, and the Licensing By-law excludes the sealing or re-sealing only of driveways or parking areas and "minor repairs or minor alterations", which it does not define; ask the City whether your job counts. Ask the contractor to show you their City of Ottawa hardscaping contractor licence and check the City's published list of licensed contractors yourself. Ottawa Concrete Pros does not verify anyone's licence, insurance or contract.

A few things worth confirming before you sign:

• the product name and minimum thickness in writing
• what surface preparation is included and how it will be done
• whether crack or spall repairs are included or priced separately
• the written contract required under the City's licence rules
• the contractor's City of Ottawa hardscaping contractor licence number

The single most useful question to ask before signing is: if the overlay fails within the warranty period, what exactly does the contractor commit to do, and is that commitment written into the contract?