Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using this Website in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Ottawa Concrete Pros, a division of Justyn Rook Contracting, a sole proprietorship operated by Justyn Rook ("we," "us," "our," or "the Company").

IMPORTANT: Ottawa Concrete Pros and Justyn Rook Contracting are sole proprietorships operated by Justyn Rook. All references to "the Company," "we," "us," or "our" include Justyn Rook as an individual. All liability protections, indemnification provisions, disclaimers, and limitations in these Terms apply equally to and protect Justyn Rook personally, in his individual capacity, and all personal assets.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, users, and others who access or use the Website.

2. Nature of Services and Content

2.1 Informational Purposes Only

ALL CONTENT ON THIS WEBSITE IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. Nothing on this Website constitutes professional contracting advice. Always consult with qualified professionals for your specific situation.

2.2 No Professional-Client Relationship

Use of this Website does not create any professional-client, contractor-client, fiduciary, or advisory relationship between you and Ottawa Concrete Pros or Justyn Rook Contracting.

2.3 Safety Disclaimer

CONCRETE WORK INVOLVES DIGGING, HEAVY MATERIALS AND OTHER SAFETY RISKS. Information provided on this website or through Concrete Pro IQ is not a substitute for an inspection, a professional assessment, or the advice of a qualified contractor or engineer. Before anyone digs, a locate request must be submitted under Ontario's Underground Infrastructure Notification System Act, 2012, through Ontario Dig Authority. Cement (Concrete) Finisher is a non-compulsory trade, the City of Ottawa requires a hardscaping contractor licence for businesses doing concrete pads, patios, walkways, steps and similar work, and this website does not verify the licence, insurance, coverage or credentials of any contractor. If steps, a landing or a railing feel unsafe, keep off them until they have been looked at. In an emergency, such as a struck gas line or someone hurt, leave the area and call emergency services from a safe place.

2.4 Site Conditions, Permits and Cost Disclaimer

SOIL, SITE CONDITIONS AND CITY RULES ARE SPECIFIC TO EACH PROPERTY. Soil type, drainage, the condition of existing concrete, access, the City right of way, zoning, heritage status and the specifications of the contractor vary significantly across properties in Ottawa. Information on this website about the Building Code, permits, zoning, the Access By-law, curing and costs is general and may not reflect your situation. Cost ranges are aggregated from published sources and are not quotes. Always obtain written quotes and confirm permit, zoning and right-of-way requirements with the City of Ottawa before proceeding.

3. Concrete Pro IQ (AI-Generated Content)

By using Concrete Pro IQ or any AI features, you expressly acknowledge and agree that you use AI-generated content entirely at your own risk and will not rely on AI content for any decision without independent professional verification.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OTTAWA CONCRETE PROS, JUSTYN ROOK CONTRACTING, JUSTYN ROOK (INDIVIDUALLY), OR ANY OF THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, INTERNS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

Our total aggregate liability shall not exceed CAD $100.00.

5. Intellectual Property

"Ottawa Concrete Pros," "Justyn Rook Contracting," "Concrete Pro IQ," and related logos and marks are trademarks of Justyn Rook Contracting. All content on this Website is protected by Canadian and international copyright laws.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

7. Contact Information

For questions about these Terms of Service, please contact us through our contact page.